Privacy Policy

We collect information you provide directly to us:

• Contact details — name, email address, phone number
• Shipping and billing address
• Order history and the products you purchase
• Account information, if you create an account (email and password)
• Messages you send us, e.g. through email or a contact form

We do not collect or store your full payment card number. Payments are processed directly by our payment processor (see "How We Share Information" below).

We also automatically collect some technical information when you browse our site, such as IP address, browser type, and pages visited, typically through standard server logs and any analytics tools listed below.

• To process and fulfill your orders
• To communicate with you about your order, account, or support requests
• To prevent fraud and protect the security of our site
• To improve our products, site, and customer experience
• To send you marketing communications, only if you've opted in, and you can unsubscribe at any time

We don't sell your personal information. We share it only with service providers who need it to help us run the store, including:

• Our payment processor, to securely process your payment
• Shipping carriers, to deliver your order
• Our ecommerce platform and hosting providers, to operate the site and store order data

We may also disclose information if required by law, or to protect the rights, property, or safety of Dosestash, our customers, or others.

We use cookies and similar technologies necessary to operate the site (e.g. keeping items in your cart, keeping you signed in). If we add analytics or advertising cookies in the future, we'll disclose the specific tools here and provide a way to opt out before they're used.

We keep order and account information for as long as needed to fulfill orders, comply with tax and accounting obligations, resolve disputes, and enforce our agreements.

You can request to access, correct, or delete the personal information we hold about you, or ask us not to use it for marketing, by contacting us through our Contact page. We'll acknowledge your request within 10 business days and complete it — providing access, making corrections, or deleting your information — within 45 business days. We may need to verify your identity first.

We won't deny you service, charge you a different price, or provide a lower quality of service because you exercised any of these rights.

Our site is not directed to children, and we do not knowingly collect personal information from anyone under 18.

We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure, and we can't guarantee absolute security.

We may update this policy from time to time. Changes take effect once posted here, with the "Last updated" date revised above.

Questions about this policy or your information? Reach us through our Contact page.